diff --git a/docs/source/compliance.rst b/docs/source/compliance.rst index 2a5b524..0460bde 100644 --- a/docs/source/compliance.rst +++ b/docs/source/compliance.rst @@ -143,9 +143,9 @@ Personal and Professional Skills The following personal and professional skills will assist payroll practitioners in dealing with the various stakeholders involved in the payroll process: - - written communication skills, such as preparing employee emails and memos, -management reports, policies and procedures and correspondence with various levels -of government + + - written communication skills, such as preparing employee emails and memos, management reports, policies and procedures and correspondence with various levels of government + - verbal communication skills, to be able to respond to internal and external stakeholder inquiries - the ability to read, understand and interpret legal terminology found in documents