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compliance
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@@ -438,22 +438,27 @@ and also as part of the on-boarding process. In addition, if there are changes t
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practices for employee information, employees should be informed about such changes in a
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timely manner.
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Consent
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According to PIPEDA, employers must obtain an employee’s consent before they collect
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**Consent**
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According to PIPEDA, employers must obtain an employee's consent before they collect
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personal information where that information is not required for the employment relationship.
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Further, the information collected must be for a specific purpose and must be destroyed once
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that purpose is no longer valid.
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There are two forms of consent that can be obtained from an employee − express and
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There are two forms of consent that can be obtained from an employee - expressed and
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implied:
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Express consent should be used for particularly sensitive employee information such as
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**Expressed consent** should be used for particularly sensitive employee information such as
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might be asked for in the case of a voluntary employee assistance program.
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Implied consent means the employee is considered to have consented indirectly. An
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**Implied consent** means the employee is considered to have consented indirectly. An
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example of implied consent is when an employee completes a form for an employer provided
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but optional service such as a ‘social club’ for birthday gifts and notices. Participating in this
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but optional service such as a *social club* for birthday gifts and notices. Participating in this
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club is not required for the employment relationship so consent is required. But the
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information requested, and the context is not overly sensitive so consent for the collection
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and use of employee data may be implied by the fact that the employee completed the
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voluntary form. It doesn’t need an “I consent” checkbox.
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voluntary form. It doesn't need an “I consent” checkbox.
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In essence, the more sensitive the information, the more one should use express written
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consent, which outlines in detail the specific purpose for which an employer is using the
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information. It is critical for those working in payroll to be aware of the requirements of
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@@ -461,23 +466,24 @@ privacy legislation that applies to their employees and to have the necessary pr
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place to comply with the legislation. If an employee chooses not to disclose the information
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and is not required to do so by law, an employer cannot force an employee to divulge it.
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Exceptions to Consent Requirement
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**Exceptions to Consent Requirement**
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Subparagraph 7(3) of the Personal Information Protection and Electronic Documents Act
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(Bill C6) allows an employer to disclose personal information without the knowledge or
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consent of the individual if the disclosure is made to a government institution which has
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identified its lawful authority, and if the disclosure is for the purpose of administering any
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law of Canada.
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PIPEDA permits federal government agencies such as the CRA, ESDC, Service Canada and
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provincial/territorial Ministries of Labour to obtain personal employee information needed to
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administer programs or benefits, or to perform an audit. Legislation specifically provides
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these government bodies with the right to request personal employee information and inspect
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certain records and documents. As a result, the employer does not need to obtain the
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employee’s permission to provide the information.
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employee's permission to provide the information.
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In addition to disclosures to government that are mandated by legislation and in relation to
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employment, subparagraph 7.3 of PIPEDA states that an employer that is regulated by
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federal labour codes can
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“…collect, use and disclose personal information without the consent of the individual if
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federal labour codes can “…collect, use and disclose personal information without the consent of the individual if
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(a) the collection, use or disclosure is necessary to establish, manage or terminate an
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employment relationship between the federal work, undertaking or business and the
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individual; and
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@@ -488,29 +494,34 @@ Use and Storage of Personal Information
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According to PIPEDA, organizations can only use information for the purpose for which it
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was collected. Employers must fully disclose in writing to the employee the reasons why
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they require the information, as well as what will be done with it.
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Personal information must not be disclosed to external stakeholders without the employee’s
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Personal information must not be disclosed to external stakeholders without the employee's
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consent and only for the purpose for which the information was collected. For example, if the
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organization is being audited by a government agency, such as the CRA, the employee’s
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organization is being audited by a government agency, such as the CRA, the employee's
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medical information should not be included with the information provided for audit purposes.
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There are times when employers are required to collect information about employees in order
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to comply with employment/labour standards or human rights legislation. For example, to
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accommodate an employee for religious days and holidays, an employer needs to know about
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the employee’s religious beliefs. To seek out this type of information for any other reason
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invades the individual’s right to privacy.
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the employee's religious beliefs. To seek out this type of information for any other reason
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invades the individual's right to privacy.
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Limitations on Use – the Social Insurance Number example
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Limitations on Use - the Social Insurance Number example
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The purpose of a social insurance number (SIN) is to identify an individual for specific
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government programs. This information may not be collected, stored, used or disclosed for
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any other purpose without the employee’s consent. Where the SIN is to be used for purposes
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any other purpose without the employee's consent. Where the SIN is to be used for purposes
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of identification, an organization must provide a convenient method for the employee to
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withdraw his/her consent for that use at any time.
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Employers are authorized to collect a SIN from employees in order to produce Records of
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Employment and income tax information slips. Unless the employee has provided a SIN for
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another specific use, and has consented to that specific use in writing, an employer could be
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subject to fines for each improper use of that number.
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As a general rule, an employer may not communicate the number to a third party without the
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employee’s specific consent to do so. Exceptions are cases in which it is the employer’s
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obligation to report an employee’s SIN to RQ, CRA, ESDC or Service Canada.
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employee's specific consent to do so. Exceptions are cases in which it is the employer's
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obligation to report an employee's SIN to RQ, CRA, ESDC or Service Canada.
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The SIN should not be used on pay statements or communicated to unions or benefit carriers.
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They should not be used as an identifier by any organization other than the government
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agencies mentioned above, unless the employee provides written consent to do so.
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