From c73d933a46924f4547ec278ad692b7be23938ea0 Mon Sep 17 00:00:00 2001 From: Alexandre Bobkov Date: Sat, 23 Aug 2025 00:37:53 -0400 Subject: [PATCH] intro --- docs/source/introduction.rst | 11 +++++++++++ 1 file changed, 11 insertions(+) diff --git a/docs/source/introduction.rst b/docs/source/introduction.rst index 9fb7854..54db4e3 100644 --- a/docs/source/introduction.rst +++ b/docs/source/introduction.rst @@ -163,6 +163,17 @@ must have. Effective payroll professionals should be: Payroll Stakeholders ===================== +**Stakeholders** are the individuals, groups and agencies, both internal +and external to the organization, who share an interest in the function and +output of the payroll department. Stakeholders can be considered customers of the payroll department and payroll practitioners +can take a proactive customer service approach to serving these individuals and groups. + +**Payroll management stakeholders** are the federal and provincial/territorial governments, +the internal stakeholders and the external stakeholders. Internal stakeholders +include employees, employers and other departments within the organization. +External stakeholders include benefit carriers, courts, unions, pension +providers, charities, third party administrators and outsource/software vendors. + Content Review ==================