diff --git a/docs/source/compliance.rst b/docs/source/compliance.rst index e5cb9d3..82f5957 100644 --- a/docs/source/compliance.rst +++ b/docs/source/compliance.rst @@ -150,12 +150,12 @@ Personal and Professional Skills The following personal and professional skills will assist payroll practitioners in dealing with the various stakeholders involved in the payroll process: - written communication skills, such as preparing employee emails and memos, + - written communication skills, such as preparing employee emails and memos, management reports, policies and procedures and correspondence with various levels of government - verbal communication skills, to be able to respond to internal and external + - verbal communication skills, to be able to respond to internal and external stakeholder inquiries - the ability to read, understand and interpret legal terminology found in documents + - the ability to read, understand and interpret legal terminology found in documents such as collective agreements, benefit contracts and government regulations - excellent mathematical skills to perform various calculations - problem solving, decision-making, time management and organizational skills \ No newline at end of file + - excellent mathematical skills to perform various calculations + - problem solving, decision-making, time management and organizational skills \ No newline at end of file