diff --git a/docs/source/compliance.rst b/docs/source/compliance.rst index ef4ab71..2ceb189 100644 --- a/docs/source/compliance.rst +++ b/docs/source/compliance.rst @@ -180,6 +180,17 @@ questions and inquiries 3. Payroll Stakeholders ======================== +Stakeholders are the individuals, groups and agencies, both internal and external to the +organization, who share an interest in the function and output of the payroll department. +Stakeholders can be considered customers of the payroll department and payroll practitioners +can take a proactive customer service approach to serving these individuals and groups. + +Payroll management stakeholders are the federal and provincial/territorial governments, the +internal stakeholders and the external stakeholders. Internal stakeholders include employees, +employers and other departments within the organization. External stakeholders include +benefit carriers, courts, unions, pension providers, charities, third party administrators and +outsource/software vendors. + Review Summary ==============