compliance

docs/build/html/_sources/compliance.rst.txt

@@ -131,4 +131,68 @@ circumstances
   - Payroll Reporting: how to calculate and remit amounts due to government agencies,
 insurance companies, unions and other third parties. In addition, payroll reporting
 includes accounting for payroll expenses and accruals to internal financial systems
-and federal and provincial/territorial year-end reporting.
+and federal and provincial/territorial year-end reporting.
+
+Technical Skills
+----------------
+
+The technical skills required by payroll professionals include proficiency in computer
+programs such as payroll software and financial systems, spreadsheets, databases and word
+processing.
+
+Organizations often change their payroll and business systems to meet new technology
+requirements and corporate reporting needs. It is important for payroll personnel to have the
+ability to be adaptable to changing systems. As a payroll practitioner, you must be prepared
+and willing to embrace continuous learning.
+
+Personal and Professional Skills
+--------------------------------
+
+The following personal and professional skills will assist payroll practitioners in dealing with
+the various stakeholders involved in the payroll process:
+  - written communication skills, such as preparing employee emails and memos,
+management reports, policies and procedures and correspondence with various levels
+of government
+  - verbal communication skills, to be able to respond to internal and external
+stakeholder inquiries
+  - the ability to read, understand and interpret legal terminology found in documents
+such as collective agreements, benefit contracts and government regulations
+  - excellent mathematical skills to perform various calculations
+  - problem solving, decision-making, time management and organizational skills
+
+Behavioural and Ethical Standards
+--------------------------------
+
+Behaviour and ethics are two areas that build on the skills that an effective payroll practitioner
+must have. Effective payroll professionals should be:
+  - trustworthy, as the potential for fraud is ever present
+  - conscientious, with a keen attention to detail
+  - discreet, due to the confidential nature of information being handled
+  - tactful in dealing with employees who can be very sensitive when discussing their
+financial issues
+  - perceptive, able to understand all sides of an issue
+  - able to work under the pressures of absolute deadlines
+  - able to use common sense in order to recognize problems quickly and apply sound
+solutions
+  - able to remain objective and maintain a factual perspective when dealing with
+questions and inquiries
+
+Summary
+=======
+
+The primary objective of the payroll function in every organization is to ensure that employees are paid accurately 
+and on time, in full compliance with legislative requirements, throughout the entire annual payroll cycle. This function is 
+critical to maintaining employee satisfaction, legal integrity, and operational efficiency.
+
+Payroll itself is the process of compensating employees for the services they perform. It encompasses calculating wages, 
+deducting taxes and benefits, and distributing payments. Ensuring accuracy in this process is essential to avoid financial 
+discrepancies and maintain trust within the organization.
+
+Legislation refers to the laws enacted by a legislative body that govern payroll practices. These laws may include tax 
+regulations, labor standards, and employment rights, all of which must be adhered to by the payroll department. Compliance, 
+in this context, means observing and fulfilling these official requirements to avoid legal penalties and ensure ethical 
+operations.
+
+A payroll practitioner's knowledge base includes a thorough understanding of payroll compliance legislation, payroll 
+processes, and payroll reporting. In addition to technical expertise, practitioners must also possess strong personal and 
+professional skills to manage responsibilities effectively and adapt to evolving regulatory environments.