diff --git a/docs/build/doctrees/environment.pickle b/docs/build/doctrees/environment.pickle
index 64a1467..ac19357 100644
Binary files a/docs/build/doctrees/environment.pickle and b/docs/build/doctrees/environment.pickle differ
diff --git a/docs/build/doctrees/introduction.doctree b/docs/build/doctrees/introduction.doctree
index 87788e6..090e2aa 100644
Binary files a/docs/build/doctrees/introduction.doctree and b/docs/build/doctrees/introduction.doctree differ
diff --git a/docs/build/html/_sources/introduction.rst.txt b/docs/build/html/_sources/introduction.rst.txt
index c38ffb3..5764891 100644
--- a/docs/build/html/_sources/introduction.rst.txt
+++ b/docs/build/html/_sources/introduction.rst.txt
@@ -100,7 +100,7 @@ Legislation vs. regulation
 **The regulation** specifies the __methods__ of applying the legislation.
 
 Payroll Content Knowledge
---------------------------
+~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 Payroll administrators should know the following to effectively perform 
 their duties:
@@ -113,7 +113,7 @@ their duties:
 In addition, payroll reporting includes accounting for payroll expenses and accruals to internal financial systems and federal and provincial/territorial year-end reporting.
 
 Technical Skills
------------------
+~~~~~~~~~~~~~~~~~
 
 The technical skills required by payroll professionals include proficiency in 
 computer programs such as payroll software and financial systems, 
@@ -126,7 +126,7 @@ As a payroll practitioner, you must be prepared and willing to embrace
 continuous learning.
 
 Personal and Professional Skills
-----------------------------------
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 The following personal and professional skills will assist payroll 
 administrators in dealing with the various stakeholders involved in the 
diff --git a/docs/build/html/index.html b/docs/build/html/index.html
index eb30574..55bbc81 100644
--- a/docs/build/html/index.html
+++ b/docs/build/html/index.html
@@ -52,7 +52,10 @@ to confidently perform essential payroll functions encountered in day-to-day ope
 <li class="toctree-l1"><a class="reference internal" href="introduction.html">2. INTRODUCTION TO CANADIAN PAYROLL</a><ul>
 <li class="toctree-l2"><a class="reference internal" href="introduction.html#payroll-objectives-and-definitions">2.1. Payroll Objectives and Definitions</a><ul>
 <li class="toctree-l3"><a class="reference internal" href="introduction.html#legislation-vs-regulation">2.1.1. Legislation vs. regulation</a></li>
-<li class="toctree-l3"><a class="reference internal" href="introduction.html#behavioural-and-ethical-standards">2.1.2. Behavioural and Ethical Standards</a></li>
+<li class="toctree-l3"><a class="reference internal" href="introduction.html#payroll-content-knowledge">2.1.2. Payroll Content Knowledge</a></li>
+<li class="toctree-l3"><a class="reference internal" href="introduction.html#technical-skills">2.1.3. Technical Skills</a></li>
+<li class="toctree-l3"><a class="reference internal" href="introduction.html#personal-and-professional-skills">2.1.4. Personal and Professional Skills</a></li>
+<li class="toctree-l3"><a class="reference internal" href="introduction.html#behavioural-and-ethical-standards">2.1.5. Behavioural and Ethical Standards</a></li>
 </ul>
 </li>
 <li class="toctree-l2"><a class="reference internal" href="introduction.html#payroll-stakeholders">2.2. Payroll Stakeholders</a><ul>
diff --git a/docs/build/html/introduction.html b/docs/build/html/introduction.html
index 936781b..e700ef8 100644
--- a/docs/build/html/introduction.html
+++ b/docs/build/html/introduction.html
@@ -125,8 +125,9 @@ required reports.</p>
 <h3><span class="section-number">2.1.1. </span>Legislation vs. regulation<a class="headerlink" href="#legislation-vs-regulation" title="Link to this heading">¶</a></h3>
 <p><strong>The legislation</strong> specifies the __requirements__.</p>
 <p><strong>The regulation</strong> specifies the __methods__ of applying the legislation.</p>
+</section>
 <section id="payroll-content-knowledge">
-<h4><span class="section-number">2.1.1.1. </span>Payroll Content Knowledge<a class="headerlink" href="#payroll-content-knowledge" title="Link to this heading">¶</a></h4>
+<h3><span class="section-number">2.1.2. </span>Payroll Content Knowledge<a class="headerlink" href="#payroll-content-knowledge" title="Link to this heading">¶</a></h3>
 <p>Payroll administrators should know the following to effectively perform
 their duties:</p>
 <blockquote>
@@ -139,7 +140,7 @@ their duties:</p>
 <p>In addition, payroll reporting includes accounting for payroll expenses and accruals to internal financial systems and federal and provincial/territorial year-end reporting.</p>
 </section>
 <section id="technical-skills">
-<h4><span class="section-number">2.1.1.2. </span>Technical Skills<a class="headerlink" href="#technical-skills" title="Link to this heading">¶</a></h4>
+<h3><span class="section-number">2.1.3. </span>Technical Skills<a class="headerlink" href="#technical-skills" title="Link to this heading">¶</a></h3>
 <p>The technical skills required by payroll professionals include proficiency in
 computer programs such as payroll software and financial systems,
 spreadsheets, databases and word processing.</p>
@@ -150,7 +151,7 @@ As a payroll practitioner, you must be prepared and willing to embrace
 continuous learning.</p>
 </section>
 <section id="personal-and-professional-skills">
-<h4><span class="section-number">2.1.1.3. </span>Personal and Professional Skills<a class="headerlink" href="#personal-and-professional-skills" title="Link to this heading">¶</a></h4>
+<h3><span class="section-number">2.1.4. </span>Personal and Professional Skills<a class="headerlink" href="#personal-and-professional-skills" title="Link to this heading">¶</a></h3>
 <p>The following personal and professional skills will assist payroll
 administrators in dealing with the various stakeholders involved in the
 payroll process:</p>
@@ -164,9 +165,8 @@ payroll process:</p>
 </ul>
 </div></blockquote>
 </section>
-</section>
 <section id="behavioural-and-ethical-standards">
-<h3><span class="section-number">2.1.2. </span>Behavioural and Ethical Standards<a class="headerlink" href="#behavioural-and-ethical-standards" title="Link to this heading">¶</a></h3>
+<h3><span class="section-number">2.1.5. </span>Behavioural and Ethical Standards<a class="headerlink" href="#behavioural-and-ethical-standards" title="Link to this heading">¶</a></h3>
 <p>Behaviour and ethics are two areas that build on the skills that an effective payroll practitioner
 must have. Effective payroll professionals should be:</p>
 <blockquote>
@@ -392,13 +392,11 @@ efficiently.</p>
     <ul>
 <li><a class="reference internal" href="#">2. INTRODUCTION TO CANADIAN PAYROLL</a><ul>
 <li><a class="reference internal" href="#payroll-objectives-and-definitions">2.1. Payroll Objectives and Definitions</a><ul>
-<li><a class="reference internal" href="#legislation-vs-regulation">2.1.1. Legislation vs. regulation</a><ul>
-<li><a class="reference internal" href="#payroll-content-knowledge">2.1.1.1. Payroll Content Knowledge</a></li>
-<li><a class="reference internal" href="#technical-skills">2.1.1.2. Technical Skills</a></li>
-<li><a class="reference internal" href="#personal-and-professional-skills">2.1.1.3. Personal and Professional Skills</a></li>
-</ul>
-</li>
-<li><a class="reference internal" href="#behavioural-and-ethical-standards">2.1.2. Behavioural and Ethical Standards</a></li>
+<li><a class="reference internal" href="#legislation-vs-regulation">2.1.1. Legislation vs. regulation</a></li>
+<li><a class="reference internal" href="#payroll-content-knowledge">2.1.2. Payroll Content Knowledge</a></li>
+<li><a class="reference internal" href="#technical-skills">2.1.3. Technical Skills</a></li>
+<li><a class="reference internal" href="#personal-and-professional-skills">2.1.4. Personal and Professional Skills</a></li>
+<li><a class="reference internal" href="#behavioural-and-ethical-standards">2.1.5. Behavioural and Ethical Standards</a></li>
 </ul>
 </li>
 <li><a class="reference internal" href="#payroll-stakeholders">2.2. Payroll Stakeholders</a><ul>
diff --git a/docs/build/html/searchindex.js b/docs/build/html/searchindex.js
index 2d4fcd6..d7f75b4 100644
--- a/docs/build/html/searchindex.js
+++ b/docs/build/html/searchindex.js
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@@ -85,9 +85,24 @@
             2.1.1. Legislation vs. regulation
            </a>
           </li>
+          <li class="toctree-l3">
+           <a class="reference internal" href="#payroll-content-knowledge">
+            2.1.2. Payroll Content Knowledge
+           </a>
+          </li>
+          <li class="toctree-l3">
+           <a class="reference internal" href="#technical-skills">
+            2.1.3. Technical Skills
+           </a>
+          </li>
+          <li class="toctree-l3">
+           <a class="reference internal" href="#personal-and-professional-skills">
+            2.1.4. Personal and Professional Skills
+           </a>
+          </li>
           <li class="toctree-l3">
            <a class="reference internal" href="#behavioural-and-ethical-standards">
-            2.1.2. Behavioural and Ethical Standards
+            2.1.5. Behavioural and Ethical Standards
            </a>
           </li>
          </ul>
@@ -766,115 +781,115 @@ required reports.
             </strong>
             specifies the __methods__ of applying the legislation.
            </p>
-           <section id="payroll-content-knowledge">
-            <h5>
-             Payroll Content Knowledge
-             <a class="headerlink" href="#payroll-content-knowledge" title="Link to this heading">
-              &para;
-             </a>
-            </h5>
-            <p>
-             Payroll administrators should know the following to effectively perform
+          </section>
+          <section id="payroll-content-knowledge">
+           <h4>
+            Payroll Content Knowledge
+            <a class="headerlink" href="#payroll-content-knowledge" title="Link to this heading">
+             &para;
+            </a>
+           </h4>
+           <p>
+            Payroll administrators should know the following to effectively perform
 their duties:
-            </p>
-            <blockquote>
-             <div>
-              <ul class="simple">
-               <li>
-                <p>
-                 <strong>
-                  Payroll Compliance Legislation:
-                 </strong>
-                 the Income Tax Act, the Employment Insurance Act, the Canada Pension Plan Act, Employment/Labour Standards, privacy legislation, Workers&rsquo; Compensation and provincial/territorial payroll-specific legislation
-                </p>
-               </li>
-               <li>
-                <p>
-                 <strong>
-                  Payroll Processes:
-                 </strong>
-                 the remuneration and deduction components of payroll and how to use these components to calculate a net pay in both regular and non-regular circumstances
-                </p>
-               </li>
-               <li>
-                <p>
-                 <strong>
-                  Payroll Reporting:
-                 </strong>
-                 how to calculate and remit amounts due to government agencies, insurance companies, unions and other third parties.
-                </p>
-               </li>
-              </ul>
-             </div>
-            </blockquote>
-            <p>
-             In addition, payroll reporting includes accounting for payroll expenses and accruals to internal financial systems and federal and provincial/territorial year-end reporting.
-            </p>
-           </section>
-           <section id="technical-skills">
-            <h5>
-             Technical Skills
-             <a class="headerlink" href="#technical-skills" title="Link to this heading">
-              &para;
-             </a>
-            </h5>
-            <p>
-             The technical skills required by payroll professionals include proficiency in
+           </p>
+           <blockquote>
+            <div>
+             <ul class="simple">
+              <li>
+               <p>
+                <strong>
+                 Payroll Compliance Legislation:
+                </strong>
+                the Income Tax Act, the Employment Insurance Act, the Canada Pension Plan Act, Employment/Labour Standards, privacy legislation, Workers&rsquo; Compensation and provincial/territorial payroll-specific legislation
+               </p>
+              </li>
+              <li>
+               <p>
+                <strong>
+                 Payroll Processes:
+                </strong>
+                the remuneration and deduction components of payroll and how to use these components to calculate a net pay in both regular and non-regular circumstances
+               </p>
+              </li>
+              <li>
+               <p>
+                <strong>
+                 Payroll Reporting:
+                </strong>
+                how to calculate and remit amounts due to government agencies, insurance companies, unions and other third parties.
+               </p>
+              </li>
+             </ul>
+            </div>
+           </blockquote>
+           <p>
+            In addition, payroll reporting includes accounting for payroll expenses and accruals to internal financial systems and federal and provincial/territorial year-end reporting.
+           </p>
+          </section>
+          <section id="technical-skills">
+           <h4>
+            Technical Skills
+            <a class="headerlink" href="#technical-skills" title="Link to this heading">
+             &para;
+            </a>
+           </h4>
+           <p>
+            The technical skills required by payroll professionals include proficiency in
 computer programs such as payroll software and financial systems,
 spreadsheets, databases and word processing.
-            </p>
-            <p>
-             Organizations often change their payroll and business systems to meet new
+           </p>
+           <p>
+            Organizations often change their payroll and business systems to meet new
 technology requirements and corporate reporting needs. It is important for
 payroll personnel to have the ability to be adaptable to changing systems.
 As a payroll practitioner, you must be prepared and willing to embrace
 continuous learning.
-            </p>
-           </section>
-           <section id="personal-and-professional-skills">
-            <h5>
-             Personal and Professional Skills
-             <a class="headerlink" href="#personal-and-professional-skills" title="Link to this heading">
-              &para;
-             </a>
-            </h5>
-            <p>
-             The following personal and professional skills will assist payroll
+           </p>
+          </section>
+          <section id="personal-and-professional-skills">
+           <h4>
+            Personal and Professional Skills
+            <a class="headerlink" href="#personal-and-professional-skills" title="Link to this heading">
+             &para;
+            </a>
+           </h4>
+           <p>
+            The following personal and professional skills will assist payroll
 administrators in dealing with the various stakeholders involved in the
 payroll process:
-            </p>
-            <blockquote>
-             <div>
-              <ul class="simple">
-               <li>
-                <p>
-                 written communication skills, such as preparing employee emails and memos, management reports, policies and procedures and correspondence with various levels of government
-                </p>
-               </li>
-               <li>
-                <p>
-                 verbal communication skills, to be able to respond to internal and external stakeholder inquiries
-                </p>
-               </li>
-               <li>
-                <p>
-                 the ability to read, understand and interpret legal terminology found in documents such as collective agreements, benefit contracts and government regulations
-                </p>
-               </li>
-               <li>
-                <p>
-                 excellent mathematical skills to perform various calculations
-                </p>
-               </li>
-               <li>
-                <p>
-                 problem solving, decision-making, time management and organizational skills
-                </p>
-               </li>
-              </ul>
-             </div>
-            </blockquote>
-           </section>
+           </p>
+           <blockquote>
+            <div>
+             <ul class="simple">
+              <li>
+               <p>
+                written communication skills, such as preparing employee emails and memos, management reports, policies and procedures and correspondence with various levels of government
+               </p>
+              </li>
+              <li>
+               <p>
+                verbal communication skills, to be able to respond to internal and external stakeholder inquiries
+               </p>
+              </li>
+              <li>
+               <p>
+                the ability to read, understand and interpret legal terminology found in documents such as collective agreements, benefit contracts and government regulations
+               </p>
+              </li>
+              <li>
+               <p>
+                excellent mathematical skills to perform various calculations
+               </p>
+              </li>
+              <li>
+               <p>
+                problem solving, decision-making, time management and organizational skills
+               </p>
+              </li>
+             </ul>
+            </div>
+           </blockquote>
           </section>
           <section id="behavioural-and-ethical-standards">
            <h4>