################################## PAYROLL COMPLIANCE AND REGULATIONS ################################## Learning Objectives ------------------- By the end of this chapter, you will have a foundational understanding of payroll compliance and regulations in Canada. This includes the various stakeholders involved, the objectives of payroll, and the legal frameworks that govern payroll processes. You will also learn how to differentiate between federal and provincial/territorial jurisdictions, and how they affect payroll administration. Additionally, you will understand the Canada Revenue Agency's criteria for determining whether an individual is classified as an employee or self-employed. This chapter will cover the following topics: 1. Identify four uses of the term payroll 2. Describe payroll's objectives 3. Describe who payroll's stakeholders are 4. Differentiate between federal and provincial/territorial jurisdictions 5. Explain how each stakeholder affects payroll processes and procedures 6. Apply the Canada Revenue Agency's factors for determining whether an individual is an employee or self-employed Introduction ============ Payroll is a necessary function in every organization that has employees, as each employee expects to be paid for the work they perform. While the amount of maximum remuneration that an employee receives for their work is not legislated by any government (unless the employee is a federal or provincial/territorial civil servant), there is legislation in place at both the federal and provincial/territorial levels that governs many aspects of processing employees' pay, their taxable benefits and observing their rights as employees. It is important to note that for the scope of this course, the payroll includes the function of paying employees for work performed for employers. Self-employed workers or contractors, who submit invoices for the work they perform and receive payment through accounts payable and not payroll, are not employees. This chapter illustrates how to determine if an employeeemployer relationship exists. Once an employee-employer relationship has been established, the correct method of payment for services can be determined. Both the federal and the Québec governments provide factors that can be used to determine whether an employee-employer relationship exists. It is crucial to know how to determine the type of relationship that exists between the worker and the organization and to ensure that any payments made comply with legislation. What are the Payroll's Objectives? ================================== The primary objective of the payroll function in every organization is to pay employees accurately and on time, in compliance with legislative requirements, for a full annual payroll cycle. Every employee expects to receive their pay on the day it is due in the manner arranged with their employer, either by cheque or direct deposit. In addition to ensuring that employees have been paid, payroll practitioners must also be able to communicate payroll information to all stakeholders. **Payroll** is the process of paying employees in exchange for the services they perform. The term payroll can refer to: - the department that administers the payroll - the total number of people employed by an organization - the wages and salaries paid out in a year - a list of employees to be paid and the amount due to each **Legislation** refers to laws enacted by a legislative body. In Canada there are many legislative sources that payroll practitioners must comply with at two separate levels ─ the federal and the provincial/territorial governments. Later in the chapter we will explore the compliance requirements for the various pieces of legislation from these sources. **Compliance** is the observance of official requirements. For payroll practitioners, this means performing payroll functions according to federal and provincial/territorial legislative and non-governmental stakeholder requirements. The legislative requirements are termed statutory. This means they are enacted, created, or regulated by statute, a law enacted by the legislative branch of a government. Fines and penalties can be imposed if an organization is not in compliance with the legislative requirements in each jurisdiction. When dealing with federal and provincial/territorial government agencies, payroll practitioners must know the many pieces of legislation that regulate their work and the compliance requirements associated with each. Payroll practitioners are responsible for ensuring their organization is compliant with all payroll related legislation, thus eliminating the potential for any fines or penalties. In payroll, there are also compliance requirements from other non-government stakeholders, for example, union collective agreements or group insurance policies. Payroll practitioners must therefore ensure the organization is compliant with all stakeholder requirements. What are the Responsibilities of Payroll Function? ================================================== The responsibilities of the payroll practitioner will differ depending on the size of the organization, the number of jurisdictions in which they pay, the reporting structure under which they work, and whether there are other related departments, such as human resources, finance and administration in the organization. Small and medium-sized organizations may have payroll practitioners whose positions include other functions that, in a larger organization, would fall under other departments. This payroll practitioner may be required to handle multiple tasks, such as employee recruitment, human resource policy development, benefits administration, accounts payable, accounts receivable, budgets and/or administration. These practitioners must have excellent knowledge of all areas for which they are responsible and be aware of the resources available to provide advice and information. Larger organizations may have a distinct payroll department with specific payroll positions, in addition to separate human resources, accounting and administration groups. Even in a multi-departmental organization, payroll practitioners must have knowledge of the various stages of the life cycle of an employee. From hiring through termination of employment, many of these stages will impact how to produce the employee's pay and prepare required reports. The payroll department in a large organization may have: - payroll administrators who are responsible for entering payroll data into the system and making required payroll remittances - payroll coordinators who are responsible for preparing the payroll journal entries and reconciling the payroll related accounts - payroll managers who manage the payroll function, the payroll staff and represent payroll at the management level Content Knowledge ----------------- Payroll practitioners should know the following to effectively perform their duties: - Payroll Compliance Legislation: the Income Tax Act, the Employment Insurance Act, the Canada Pension Plan Act, Employment/Labour Standards, privacy legislation, Workers' Compensation and provincial/territorial payroll-specific legislation - Payroll Processes: the remuneration and deduction components of payroll and how to use these components to calculate a net pay in both regular and non-regular circumstances - Payroll Reporting: how to calculate and remit amounts due to government agencies, insurance companies, unions and other third parties. In addition, payroll reporting includes accounting for payroll expenses and accruals to internal financial systems and federal and provincial/territorial year-end reporting. Technical Skills ---------------- The technical skills required by payroll professionals include proficiency in computer programs such as payroll software and financial systems, spreadsheets, databases and word processing. Organizations often change their payroll and business systems to meet new technology requirements and corporate reporting needs. It is important for payroll personnel to have the ability to be adaptable to changing systems. As a payroll practitioner, you must be prepared and willing to embrace continuous learning. Personal and Professional Skills -------------------------------- The following personal and professional skills will assist payroll practitioners in dealing with the various stakeholders involved in the payroll process: - written communication skills, such as preparing employee emails and memos, management reports, policies and procedures and correspondence with various levels of government - verbal communication skills, to be able to respond to internal and external stakeholder inquiries - the ability to read, understand and interpret legal terminology found in documents such as collective agreements, benefit contracts and government regulations - excellent mathematical skills to perform various calculations - problem solving, decision-making, time management and organizational skills Behavioural and Ethical Standards -------------------------------- Behaviour and ethics are two areas that build on the skills that an effective payroll practitioner must have. Effective payroll professionals should be: - trustworthy, as the potential for fraud is ever present - conscientious, with a keen attention to detail - discreet, due to the confidential nature of information being handled - tactful in dealing with employees who can be very sensitive when discussing their financial issues - perceptive, able to understand all sides of an issue - able to work under the pressures of absolute deadlines - able to use common sense in order to recognize problems quickly and apply sound solutions - able to remain objective and maintain a factual perspective when dealing with questions and inquiries Summary ======= The primary objective of the payroll function in every organization is to ensure that employees are paid accurately and on time, in full compliance with legislative requirements, throughout the entire annual payroll cycle. This function is critical to maintaining employee satisfaction, legal integrity, and operational efficiency. Payroll itself is the process of compensating employees for the services they perform. It encompasses calculating wages, deducting taxes and benefits, and distributing payments. Ensuring accuracy in this process is essential to avoid financial discrepancies and maintain trust within the organization. Legislation refers to the laws enacted by a legislative body that govern payroll practices. These laws may include tax regulations, labor standards, and employment rights, all of which must be adhered to by the payroll department. Compliance, in this context, means observing and fulfilling these official requirements to avoid legal penalties and ensure ethical operations. A payroll practitioner's knowledge base includes a thorough understanding of payroll compliance legislation, payroll processes, and payroll reporting. In addition to technical expertise, practitioners must also possess strong personal and professional skills to manage responsibilities effectively and adapt to evolving regulatory environments.