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PAYROLL COMPLIANCE AND REGULATIONS
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Learning Objectives
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-------------------
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By the end of this chapter, you will have a foundational understanding of payroll compliance and regulations in Canada.
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This includes the various stakeholders involved, the objectives of payroll, and the legal frameworks that govern payroll
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processes. You will also learn how to differentiate between federal and provincial/territorial jurisdictions, and how they
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affect payroll administration. Additionally, you will understand the Canada Revenue Agency's criteria for determining whether
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an individual is classified as an employee or self-employed.
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This chapter will cover the following topics:
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1. Identify four uses of the term payroll
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2. Describe payroll's objectives
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3. Describe who payroll's stakeholders are
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4. Differentiate between federal and provincial/territorial jurisdictions
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5. Explain how each stakeholder affects payroll processes and procedures
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6. Apply the Canada Revenue Agency's factors for determining whether an individual is an employee or self-employed
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Introduction
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============
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Payroll is a necessary function in every organization that has employees, as each employee
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expects to be paid for the work they perform. While the amount of maximum remuneration
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that an employee receives for their work is not legislated by any government (unless the
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employee is a federal or provincial/territorial civil servant), there is legislation in place at
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both the federal and provincial/territorial levels that governs many aspects of processing
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employees' pay, their taxable benefits and observing their rights as employees.
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It is important to note that for the scope of this course, the payroll includes the function of paying employees
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for work performed for employers. Self-employed workers or contractors, who submit
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invoices for the work they perform and receive payment through accounts payable and not
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payroll, are not employees. This chapter illustrates how to determine if an employeeemployer relationship exists. Once an employee-employer relationship has been established,
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the correct method of payment for services can be determined.
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Both the federal and the Québec governments provide factors that can be used to determine
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whether an employee-employer relationship exists. It is crucial to know how to determine the
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type of relationship that exists between the worker and the organization and to ensure that
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any payments made comply with legislation.
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2. What are the Payroll's Objectives?
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======================================
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The primary objective of the payroll function in every organization is to pay employees
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accurately and on time, in compliance with legislative requirements, for a full annual payroll
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cycle.
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Every employee expects to receive their pay on the day it is due in the manner arranged with
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their employer, either by cheque or direct deposit. In addition to ensuring that employees
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have been paid, payroll practitioners must also be able to communicate payroll information to
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all stakeholders.
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**Payroll** is the process of paying employees in exchange for the services they perform. The
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term payroll can refer to:
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- the department that administers the payroll
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- the total number of people employed by an organization
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- the wages and salaries paid out in a year
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- a list of employees to be paid and the amount due to each
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**Legislation** refers to laws enacted by a legislative body. In Canada there are many legislative
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sources that payroll practitioners must comply with at two separate levels ─ the federal and
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the provincial/territorial governments. Later in the chapter we will explore the compliance
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requirements for the various pieces of legislation from these sources.
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**Compliance** is the observance of official requirements. For payroll practitioners, this means
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performing payroll functions according to federal and provincial/territorial legislative and
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non-governmental stakeholder requirements.
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The legislative requirements are termed statutory. This means they are enacted, created, or
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regulated by statute, a law enacted by the legislative branch of a government. Fines and
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penalties can be imposed if an organization is not in compliance with the legislative
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requirements in each jurisdiction.
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When dealing with federal and provincial/territorial government agencies, payroll
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practitioners must know the many pieces of legislation that regulate their work and the
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compliance requirements associated with each. Payroll practitioners are responsible for
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ensuring their organization is compliant with all payroll related legislation, thus eliminating
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the potential for any fines or penalties.
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In payroll, there are also compliance requirements from other non-government stakeholders,
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for example, union collective agreements or group insurance policies. Payroll practitioners
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must therefore ensure the organization is compliant with all stakeholder requirements.
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What are the Responsibilities of Payroll Function?
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The responsibilities of the payroll practitioner will differ depending on the size of the
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organization, the number of jurisdictions in which they pay, the reporting structure under
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which they work, and whether there are other related departments, such as human resources,
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finance and administration in the organization.
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Small and medium-sized organizations may have payroll practitioners whose positions
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include other functions that, in a larger organization, would fall under other departments.
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This payroll practitioner may be required to handle multiple tasks, such as employee
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recruitment, human resource policy development, benefits administration, accounts payable,
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accounts receivable, budgets and/or administration. These practitioners must have excellent
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knowledge of all areas for which they are responsible and be aware of the resources available
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to provide advice and information.
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Larger organizations may have a distinct payroll department with specific payroll positions,
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in addition to separate human resources, accounting and administration groups. Even in a
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multi-departmental organization, payroll practitioners must have knowledge of the various
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stages of the life cycle of an employee. From hiring through termination of employment,
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many of these stages will impact how to produce the employee's pay and prepare required
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reports.
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The payroll department in a large organization may have:
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- payroll administrators who are responsible for entering payroll data into the system
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and making required payroll remittances
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- payroll coordinators who are responsible for preparing the payroll journal entries and
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reconciling the payroll related accounts
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- payroll managers who manage the payroll function, the payroll staff and represent
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payroll at the management level
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Content Knowledge
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-----------------
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Payroll practitioners should know the following to effectively perform their duties:
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- Payroll Compliance Legislation: the Income Tax Act, the Employment Insurance
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Act, the Canada Pension Plan Act, Employment/Labour Standards, privacy
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legislation, Workers' Compensation and provincial/territorial payroll-specific
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legislation
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- Payroll Processes: the remuneration and deduction components of payroll and how
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to use these components to calculate a net pay in both regular and non-regular
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circumstances
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- Payroll Reporting: how to calculate and remit amounts due to government agencies,
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insurance companies, unions and other third parties. In addition, payroll reporting
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includes accounting for payroll expenses and accruals to internal financial systems
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and federal and provincial/territorial year-end reporting.
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Technical Skills
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The technical skills required by payroll professionals include proficiency in computer
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programs such as payroll software and financial systems, spreadsheets, databases and word
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processing.
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Organizations often change their payroll and business systems to meet new technology
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requirements and corporate reporting needs. It is important for payroll personnel to have the
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ability to be adaptable to changing systems. As a payroll practitioner, you must be prepared
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and willing to embrace continuous learning.
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Personal and Professional Skills
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The following personal and professional skills will assist payroll practitioners in dealing with
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the various stakeholders involved in the payroll process:
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- written communication skills, such as preparing employee emails and memos,
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management reports, policies and procedures and correspondence with various levels
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of government
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- verbal communication skills, to be able to respond to internal and external
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stakeholder inquiries
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- the ability to read, understand and interpret legal terminology found in documents
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such as collective agreements, benefit contracts and government regulations
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- excellent mathematical skills to perform various calculations
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- problem solving, decision-making, time management and organizational skills
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Behavioural and Ethical Standards
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Behaviour and ethics are two areas that build on the skills that an effective payroll practitioner
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must have. Effective payroll professionals should be:
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- trustworthy, as the potential for fraud is ever present
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- conscientious, with a keen attention to detail
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- discreet, due to the confidential nature of information being handled
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- tactful in dealing with employees who can be very sensitive when discussing their
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financial issues
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- perceptive, able to understand all sides of an issue
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- able to work under the pressures of absolute deadlines
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- able to use common sense in order to recognize problems quickly and apply sound
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solutions
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- able to remain objective and maintain a factual perspective when dealing with
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questions and inquiries
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3. Payroll Stakeholders
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Stakeholders are the individuals, groups and agencies, both internal and external to the
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organization, who share an interest in the function and output of the payroll department.
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Stakeholders can be considered customers of the payroll department and payroll practitioners
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can take a proactive customer service approach to serving these individuals and groups.
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Payroll management stakeholders are the federal and provincial/territorial governments, the
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internal stakeholders and the external stakeholders. Internal stakeholders include employees,
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employers and other departments within the organization. External stakeholders include
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benefit carriers, courts, unions, pension providers, charities, third party administrators and
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outsource/software vendors.
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Government Stakeholders
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Government Stakeholders
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Government legislation provides the rules and regulations that the payroll function must
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administer with respect to payments made to employees. For this reason, it is important for
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the payroll practitioner to understand both the scope and the source of payroll-related
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legislation.
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Canada is ruled by a federal government with ten largely self-governing provinces and three
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territories controlled by the federal government. Payroll practitioners have to be compliant
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not only with the federal government legislation, but with the provincial and territorial
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governments' legislation as well.
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As a result, payroll practitioners and their organizations are affected by the enactment of
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legislation at both the federal and provincial/territorial level.
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The federal parliament has the power to make laws for the peace, order and good government
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of Canada. The federal cabinet is responsible for most of the legislation introduced by
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parliament, and has the sole power to prepare and introduce tax legislation involving the
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expenditure of public money.
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The provincial/territorial legislatures have power over direct taxation in the province or
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territory for the purposes of natural resources, prisons (except for federal penitentiaries),
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charitable institutions, hospitals (except marine hospitals), municipal institutions, education,
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licences for provincial/territorial and municipal revenue purposes, local works, incorporation
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of provincial/territorial organizations, the creation of courts and the administration of justice,
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fines and penalties for breaking provincial/territorial laws.
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Both the federal and provincial/territorial governments have power over agriculture,
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immigration and certain aspects of natural resources. Should their laws conflict, federal law
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prevails.
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In the case of old age, disability, and survivor's pensions, again both the federal and
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provincial/territorial governments have power. In this instance, if their laws conflict, the
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provincial/territorial power prevails.
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The federal government cannot transfer any of its powers to a provincial/territorial
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legislature, nor can a provincial/territorial legislature transfer any of its powers to the federal
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government. The federal government can, however, delegate the administration of a federal
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act to a provincial/territorial agency, and a provincial/territorial legislature can delegate the
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administration of a provincial/territorial act to a federal agency.
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As all provinces and territories (except Québec) have delegated the administration of the
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collection of income tax deductions to the federal government, the Canada Revenue Agency
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(CRA) collects income tax withheld from employees under both federal and
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provincial/territorial requirements. Québec collects its provincial income tax directly.
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Federal Government
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The Constitution Act of 1867 outlined the division of legislative power and authority between
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federal and provincial/territorial jurisdictional governments. The exclusive legislative
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authority of the Parliament of Canada extends to all matters regarding:
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- regulation of trade and commerce
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- Employment Insurance
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- postal service
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- fixing and providing salaries and allowances for civil and other officers of the
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Government of Canada
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- navigation and shipping
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- ferries between a province and any British or foreign country or between two
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provinces
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- criminal law, except the Constitution of Courts of Criminal Jurisdiction, but including
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the Procedure in Criminal Matters
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- anything not specifically assigned to the provinces under this Act
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The Canada Labour Code is legislation that consolidates certain statutes respecting labour.
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Part I deals with Industrial Relations, Part II deals with Occupational Health and Safety and
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Part III deals with Labour Standards. The primary objective of Part III is to establish and
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protect employees' and employers' rights to fair and equitable conditions of employment.
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Part III provisions establish minimum requirements concerning the working conditions of
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employees under federal jurisdiction in the following industries and organizations:
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- industries and undertakings of inter-provincial/territorial, national, or international
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nature, that is, transportation, communications, radio and television broadcasting,
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banking, uranium mining, grain elevators, and flour and feed operations
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- organizations whose operations have been declared for the general advantage of
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Canada or two or more provinces, and such Crown corporations as Canada Post
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Corporation, and the Canadian Broadcasting Corporation (CBC)
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Review Summary
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The primary objective of the payroll function in every organization is to ensure that employees are paid accurately
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and on time, in full compliance with legislative requirements, throughout the entire annual payroll cycle. This function is
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critical to maintaining employee satisfaction, legal integrity, and operational efficiency.
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Payroll itself is the process of compensating employees for the services they perform. It encompasses calculating wages,
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deducting taxes and benefits, and distributing payments. Ensuring accuracy in this process is essential to avoid financial
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discrepancies and maintain trust within the organization.
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Legislation refers to the laws enacted by a legislative body that govern payroll practices. These laws may include tax
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regulations, labor standards, and employment rights, all of which must be adhered to by the payroll department. Compliance,
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in this context, means observing and fulfilling these official requirements to avoid legal penalties and ensure ethical
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operations.
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A payroll practitioner's knowledge base includes a thorough understanding of payroll compliance legislation, payroll
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processes, and payroll reporting. In addition to technical expertise, practitioners must also possess strong personal and
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professional skills to manage responsibilities effectively and adapt to evolving regulatory environments.
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Review Questions
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=================
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What is the primary objective of the payroll department?
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List four definitions of payroll. |