diff --git a/troubleshooting.md b/troubleshooting.md
index ed0b829..3337228 100644
--- a/troubleshooting.md
+++ b/troubleshooting.md
@@ -7,3 +7,18 @@ title: "Troubleshooting Steps"
 ================
 
 # Cannot Flash Micropython
+
+## Symptoms
+
+### Thonny shows error while flashing Micropython using Windows
+Possible causes:
+  - Windows is blocking access to Espressif Serial device
+
+### Device manager alternates visibility of DevBoard from connected to disconnected
+Possible causes:
+  - Strapping pins pull-up resistors or capacitors are incorrect
+
+### Issues during uploading the firmware
+Possible causes:
+  - ESP32-S3 Module was not properly soldered; some pads have poor connection. Consider re-flowing/re-soldering
+  - USB-C reciptacle was not properly soldered; some pads have poor connection. Consider re-flowing/re-soldering