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compliance
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@@ -158,4 +158,21 @@ stakeholder inquiries
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- the ability to read, understand and interpret legal terminology found in documents
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- the ability to read, understand and interpret legal terminology found in documents
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such as collective agreements, benefit contracts and government regulations
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such as collective agreements, benefit contracts and government regulations
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- excellent mathematical skills to perform various calculations
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- excellent mathematical skills to perform various calculations
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- problem solving, decision-making, time management and organizational skills
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- problem solving, decision-making, time management and organizational skills
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Behavioural and Ethical Standards
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Behaviour and ethics are two areas that build on the skills that an effective payroll practitioner
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must have. Effective payroll professionals should be:
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- trustworthy, as the potential for fraud is ever present
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- conscientious, with a keen attention to detail
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- discreet, due to the confidential nature of information being handled
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- tactful in dealing with employees who can be very sensitive when discussing their
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financial issues
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- perceptive, able to understand all sides of an issue
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- able to work under the pressures of absolute deadlines
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- able to use common sense in order to recognize problems quickly and apply sound
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solutions
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- able to remain objective and maintain a factual perspective when dealing with
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questions and inquiries
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